Illusion Boutique Hotel - Playa del Carmen

Calle 8 Norte Entre Quinta Avenida Y El Mar, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Illusion Boutique Hotel - Playa del Carmen

Free Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Plunge pool

Overview

Illusion Boutique is a 5-story hotel in a charming area of Playa del Carmen at a close proximity to Nuestra Senora del Carmen Catholic Church, Xaman Ha Aviary and Coba Mayan Village offering luxurious rooms with a spectacular view over the sea. An example of organic architecture, this hotel was opened in 2004 and was fully restored in 2010.

Illusion Boutique Hotel lies in the center of Playa del Carmen. Nestled in the shopping district and 1 km from the city center.

Boutiques and shops are minutes away from the hotel.

Illusion Boutique Hotel is within a 55-minute drive to Cancun International airport.

Rooms

Illusion Boutique Hotel features rooms with a tropical interior that come with LCD TV, high-speed internet, a laptop safe, cable TV with on-demand movies and an iron with ironing board for a pleasant stay in Playa del Carmen. Other comforts include coffee/tea makers, a fridge and a stove for self-catering.

Eat & Drink

Those staying at Illusion Boutique Hotel can sit down to a delicious breakfast. There is an onsite Poolside bar to relax in. Coffee Stop and Oh Lala are located within 250 meters away.

Services

Guests will make use of an ATM, a designated smoking area and a free car park as well as a meeting room and a business centre. There is a surcharge on room service and a minibar.

Relax

The property offers a spa center, a massage room and a solarium along with reflex massage and steam baths. On-site sport activities include mountain biking and diving.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2010.  Number of floors:   5.  Number of rooms:   41.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Eco friendly
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Exercise gym
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Business services

Children's facilities

  • Cribs available

Leisure facilities

  • Plunge pool
  • Beach chairs
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Pool view
  • Tropical view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Wardrobe
  • Chaise lounges
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 20 per person per night in an extra bed. 

How to reach hotel

hotel Illusion Boutique Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 8 Norte Entre Quinta Avenida Y El Mar, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    900 m
Airports
Restaurants
  • Coffee Stop
    210 m
  • Oh Lala (cuisine: International)
    450 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    5
  • Number of rooms:
    41

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenIllusion Boutique Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Art King Room
Bed type: King-size bed
Check Prices
— Less information+ More information

An abundance of natural light with pool and partial ocean views from a private terrace. Custom-made mid-century contemporary furnishings and decor, King Bed with sateen-woven linens, gourmet mini-bar, state-of-the-art rain shower and luxurious cotton kimono bathrobes. Complimentary wifi and in-room safe

Art Queen Room
Bed type: 2 Queen-size beds
Check Prices
— Less information+ More information

An abundance of natural light with pool and ocean views from a private terrace. Custom-made mid-century contemporary furnishings and decor, Two Queen beds with sateen-woven linens, gourmet mini-bar, state-of-the-art rain shower and luxurious cotton kimono bathrobes. Complimentary wifi and in-room safe

Premium Double Room
Bed type: Double bed or 1 Single bed
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  • Air conditioning
— Less information+ More information

Deluxe|Premium Room - ADULT ONLY

Room facilities
    Large Corner King Suite
    Bed type: King-size bed
    Check Prices
    — Less information+ More information

    Large corner suite overlooking 5ta Avenida with partial sea views, separate living area and private terrace, king bed featuring sateen-woven linens and daybed, cocktail bar, rain shower, and complimentary Wi-Fi.

    Illusion Boutique Hotel photos Room
    Prestige Double Room
    Bed type: Double bed or King-size bed or 1 Super King-size bed
    Size: 440 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Deluxe|Prestige Non-Refundable

    Room facilities
      Illusion Boutique Hotel photos Exterior Hotel information
      Prestige Suite
      Size: 58 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Illusion Boutique Hotel photos Exterior Hotel information
        Guest Room
        Bed type: 1 Super King-size bed or Double bed or Twin beds or King-size bed
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        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Standard|Double Room - With Breakfast. Mirage-Bed & Breakfast-Minimum 4 Nights

        Room facilities
          King Suite
          Bed type: King-size bed
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          — Less information+ More information

          A spacious, open suite with an abundance of natural light. Pool and ocean views from a private terrace. Custom-made mid-century contemporary furnishings and decor with a spacious seating area. King Bed with sateen-woven linens, gourmet mini-bar, spacious bathroom with state-of-the-art rain shower, free-standing soaking tub and luxurious cotton kimono bathrobes. Complimentary wifi and in-room safe

          Cabanas
          Bed type: 1 Single bed or Double bed
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          • Air conditioning
          — Less information+ More information

          Standard|Vision Cabana Room - Breakfast included

          Room facilities
            Standard Triple Room
            Bed type: Sleeping arrangements for 3 persons
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            — Less information+ More information

            Standard|Triple Room - Room Only. Mirage-Room Only-Standard

            Standard Two-Bedroom Suite
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            — Less information+ More information
            Junior Suite
            Bed type: 1 King-size bed or 2 Queen-size beds or King-size bed
            Check Prices
            — Less information+ More information

            The exuberant Mangrove Suites (645 sq ft) features extraordinary scenery of the natural surroundings in addition to:

            - Suite facing natural mangroves

            - Two Queen size beds or one King size bed

            - Mexican mahogany furniture

            - 32'' flat screen satellite TV, CD & DVD players

            - Mexican marble floors

            - Coffee maker

            - Air conditioning

            - Living area with sofa bed

            - Terrace of private balcony

            - Outdoor jacuzzi*

            - Iron and ironing board

            - In-room laptop size safe

            - Alarm clock with Ipod adapter

            - Vanity mirror with light

            - Pillows menu

            - Three layers of deluxe 300-count Egyptian cotton linens

            - Hair dryer

            *Some features of the junior suite portrayed above are subject to availability.

            Deluxe Double Room
            Bed type: Double bed
            Check Prices
            — Less information+ More information
            Illusion Boutique Hotel photos Room
            Deluxe King Room
            Bed type: King-size bed
            Size: 40 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            City view room with mid-century contemporary decor features a cocktail bar rain shower king bed with sateen-woven linens and complimentary Wi-Fi.

            Room facilities
              Deluxe Two-Bedroom Suite
              Check Prices
              — Less information+ More information
              Private Junior Suite
              Bed type: 1 King-size bed or 2 Queen-size beds
              Check Prices
              — Less information+ More information

              The exuberant Mangrove Suites (645 sq ft) features extraordinary scenery of the natural surroundings in addition to:

              - Suite facing natural mangroves

              - Two Queen size beds or one King size bed

              - Mexican mahogany furniture

              - 32'' flat screen satellite TV, CD & DVD players

              - Mexican marble floors

              - Coffee maker

              - Air conditioning

              - Living area with sofa bed

              - Terrace of private balcony

              - Outdoor jacuzzi*

              - Iron and ironing board

              - In-room laptop size safe

              - Alarm clock with Ipod adapter

              - Vanity mirror with light

              - Pillows menu

              - Three layers of deluxe 300-count Egyptian cotton linens

              - Hair dryer

              *Some features of the junior suite portrayed above are subject to availability.

              Mini Corner King Suite
              Bed type: King-size bed
              Check Prices
              — Less information+ More information

              Panoramic Corner Balcony Suite - A corner suite drenched in natural light with panoramic ocean views. Wrap-around private terrace with a daybed and plunge pool Custom-made mid-century contemporary furnishings and decor with an intimate seating area complemented by a mini indoor garden. King Bed with sateen-woven linens, gourmet mini-bar, bathroom with state-of-the-art rain shower and luxurious cotton kimono bathrobes. Complimentary wifi and in-room safe

              Panoramic Junior Suite
              Bed type: King-size bed
              Check Prices
              — Less information+ More information

              Panoramic Jr. Suite with separate living area private terrace with daybed and partial sea views mid-century style decor cocktail bar rain shower king bed with sateen-woven linens and free Wi-Fi.

              Luxury King Room
              Bed type: King-size bed
              Check Prices
              — Less information+ More information

              Third floor room with private terrace, king bed featuring sateen-woven linens and daybed overlooking 5ta Avenida, mid-century contemporary decor, cocktail bar, rain shower, and free Wi-Fi. Rollaways allowed. No smoking

              Luxury Queen Room
              Bed type: 2 Queen-size beds
              Check Prices
              — Less information+ More information

              Third or fourth floor room with private terrace, two queen beds featuring sateen-woven linens and daybed overlooking 5ta Avenida, mid-century style decor, cocktail bar, rain shower, and free Wi-Fi.

              How to reach hotel

              hotel Illusion Boutique Hotel - Playa del Carmen Playa del Carmen location
              Show big map »

              Hotel Address:

              Calle 8 Norte Entre Quinta Avenida Y El Mar, Playa del Carmen, Mexico, 77710

              Get directions
              City Center
              • Playa del Carmen
                900 m
              Airports
              Restaurants
              • Coffee Stop
                210 m
              • Oh Lala (cuisine: International)
                450 m
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2010
              • Number of floors:
                5
              • Number of rooms:
                41

              Hotel Awards

              MexicanHOTEL AWARDSRecommendedPlaya del CarmenIllusion Boutique Hotel

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Illusion Boutique Hotel Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Popular areas

              • City Center - 700 m
              • 5th Avenue - 2.0 km

              Places of interest

              • Plaza Quinta Alegria - 400 m
              • Terminal foránea de autobuses ADO - 400 m
              • Kool Beach Club - 900 m

              Monuments and Landmarks

              • 28 de Julio Square - 200 m
              • Disabled-friendly beach - 400 m
              • ADO International Bus Station - 400 m
              • Church of Guadalupe - 2.4 km

              Golf courses and Country clubs

              • Mahi Golf Course - 2.9 km

              Marina

              • Playa del Carmen Maritime Terminal - 500 m

              Local attractions

              • Sian ka'an Jeep Tour Expedition - 2.8 km
                Monte de los Cibeles, Playa del Carmen
              • Xaman Ha Aviary - 2.9 km
                Paseo Xaman-Ha, Playa del Carmen
              • Cenote Chaak Tun - 3.8 km
                Av. Juarez, Playa del Carmen
              • Temazcal Natura - 2.8 km
                Monte de los Cibeles, Playa del Carmen
              • Casa Cenote - 3.0 km

              Near the hotel

              • Riviera Art Gallery - 490 m
                20th Street between 5th Av. & 10th Av., Playa del Carmen

                Restaurants nearby

                • Coffee Stop - 210 m

                  Address: Calle 10 North
                  Phone: 984 803 4365

                  83% likes this, based on 105 reviews
                  Price Range: CAD 5 - CAD 8

                • Ah Cacao Chocolate Cafe - 560 m

                  Address: 5th Ave & Constituyentes
                  Phone: +52 984 803 5748

                  74% likes this, based on 948 reviews
                  Price Range: CAD 8 - CAD 28

                • Oh Lala - 450 m

                  Address: Calle 14 bis between 10th & 15th Av.
                  Phone: 9841274844

                  80% likes this, based on 540 reviews
                  Cuisine: International
                  Price Range: CAD 11 - CAD 40

                • Kaxapa Factory - 600 m

                  Address: Av Constituyentes, betwen 10 and 15 avenues
                  Phone: 9841471645

                  87% likes this, based on 555 reviews
                  Cuisine: Organic, Venezuelan
                  Price Range: CAD 5 - CAD 10

                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2010
                • Number of floors:
                  5
                • Number of rooms:
                  41

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenIllusion Boutique Hotel

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Hotels nearby
                Cities nearby

                Illusion Boutique Hotel Reviews

                Guest reviews are submitted by our customers after their stay at Illusion Boutique Hotel

                Average guest rating

                8.2out of 10
                Fabulous
                Based on 50 reviews

                Guest reviews

                • Older travelers
                  7.4

                  Staff and room was very comfortabe

                  Hard to find and location was a dark street with poor lighting and high risk.

                • Couple
                  6.6

                  Rooms were clean and wifi works very good.

                  When we were checking out they wanted to charge us mini bar (we did not use it) and without any question they wanted also to add some ''park'' fee...without any question if we agree with it. At the end when we solved all the issues we couldn't get bill that we paid and we had to ask them to write us some confirmation...was a bit strange.

                • Single
                  8.8

                  It's a pretty little hotel. It's not on the beach, but pretty close. Just off 5th Ave.

                  The elevator was out of service during entire stay. Not a huge issue, since I was on 2nd floor. But does seem pretty lame for a hotel of this sort.

                • Single
                  8.8

                  Nice hotel, close to beach with very nice staff. Always prepared to help if possible.

                • Couple
                  6.6

                  good staff and perfect position.

                  The room has his windows on the aisle...so you can't open it and the air can't circulate in the room. Ask for a balcony room or 4th floor rooom

                • Older travelers
                  8.2

                  Excellent place - between 5th Aveny and seaside. Perfect hotel staff. Good value for money.

                  Only continental breakfast.

                • Family with children
                  6.2

                  It is conveniently located to the shopping/pedestrian strip of 5th Ave, as well as one block away from the gorgeous beach.

                  Upon pulling off the covers to hop into bed imagine my disgust when I saw blood stains on the sheets!!! Al, the mgr/owner apologized profusely & quickly changed the sheets. Then sometime in the middle of the night my daughter awoke to a cold, wet pillow & mattress. Her portion of the bed was directly under the A/C unit which was mounted on the wall close to the ceiling. The condensation was dripping out of the unit upon her side of the bed. We shoved the bed out from under the A/C unit & placed a towel beneath & listed to the drip...drip...drip as the water hit the saturated towel.

                • Group of friends
                  8.2

                  The hotel is very comfortible and occupies a great location on pedestrian street very close to the best part of beach but out of noice from bars etc. The swimming pool on the roof is not big enough for swimming but offers great sea views.

                  Some rooms have no view and ac can be very noisy - ask for a rooms in 4-th floor, which are the best even with breeze .

                • Older travelers
                  7.0

                  the location it was not right they did not have our room but did finilly give us oneon the beach they did not tell us they had a beach area we could use .when we got there

                • Group of friends
                  10.0

                  The staff was amazing, the room was cute & clean!

                • Couple
                  8.2

                  +20 metres from the beach +sea view from the roof pool + free vouchers to Mosquito beach

                  Hispanic sanitisers will kill me either in Mexican or Miami hotels. They are stinky and awfull :((

                • Single
                  7.4

                  1. Very large room. 2. Fast in -room wifi. 3. Central location. 4. Functional hot shower with good water pressure, plenty of towels, soap and shampoo.

                  1. No chairs in the room. 2. Hotel signage is non-existant.

                • Couple
                  8.8

                  The staff was knowledgable and spoke many languages. Very polite and helpful.

                  Pool was much smaller than the hotel pictures and description it had.

                • Family with children
                  10.0

                  Very nice small hotel close to the Beach shopping and night life

                • Family with children
                  8.8

                  1 minute from beach and located amongst shops and restaurants. Great location and good value hotel

                How to reach hotel

                hotel Illusion Boutique Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Calle 8 Norte Entre Quinta Avenida Y El Mar, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  900 m
                Airports
                Restaurants
                • Coffee Stop
                  210 m
                • Oh Lala (cuisine: International)
                  450 m
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2010
                • Number of floors:
                  5
                • Number of rooms:
                  41

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenIllusion Boutique Hotel

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge